2016 Presentations

Day One Tuesday September 20
Day Two Wednesday September 21
Day Three Thursday September 22
11:15 am - 1:30 pm ET

Shaping The Future Of Technology For Behavioral Healthcare Providers: An Executive Focus Group Discussion

Knowledge Partner

Sponsored By Qualifacts Systems, Inc.

This session is "By Invitation Only"   Lunch will be provided during this session.

Attendees at this unique facilitated session will discuss the key market and industry challenges driving change today, ideate and examine the priorities, essential elements and capabilities participants need to transform their behavioral health businesses and thrive in the future. This event will be led by OPEN MINDS team members, Monica E. Oss, Chief Executive Officer, and Ken Carr, Senior Associate, as well as Qualifacts executives, Jeff Silverman, Chief Sales & Marketing Officer and Gregg Boyle, Chief Product Officer.

Jeff Silverman

Chief Sales & Marketing Officer, Qualifacts Systems, Inc.

Jeff Silverman is Qualifact’s Chief Sales & Marketing Officer leading all aspects of our go-to-market efforts for our CareLogic platform.
Jeff brings over 25 years of healthcare experience, including expertise in healthcare software technology and a track record of setting growth-oriented strategies and developing high performing, customer oriented sales operations with multiple healthcare companies. Previous to joining Qualifacts, Jeff was the SVP of Provider Sales for Change Healthcare, a leading provider of revenue and payment cycle management.  At Change Healthcare, Jeff led a sales teams of over 80 individuals, supporting all product lines within the Provider Services portfolio of solutions, including both the technology and services sales teams.
Prior to Change Healthcare, Jeff was the Chief Sales and Marketing Officer at Sandata Technologies, a leading provider of technology solutions for the Home Care marketplace. Under his leadership, Sandata achieved record sales growth, expanding their focus to not only work with the provider community, but also to focus on State Medicaid agencies and Medicaid Managed Care organizations.


9:45 am - 11:00 am ET

Do You Have The Reporting Capabilities You Need To Succeed? How To Manage Performance In Times Of Transition

Classroom Workshop

Today’s health and human service organizations have a lot of relatively inexpensive data available from a lot of sources – including electronic health record (EHR) data, customer relationship management (CRM) data, financial data, human resources (HR) data, consumer health risk appraisals, and remote monitoring data. In addition, there are many relatively inexpensive tools for analyzing that data. But all the data and all the tools don’t mean anything if executive teams can’t find a way to incorporate the data into the management of their organization in a meaningful way. In this workshop, we’ll explore the data and analytics that your organization needs to maximize performance and discuss the keys to metrics-based management.

Joseph P. Naughton-Travers, EdM

Senior Associate, OPEN MINDS

Joseph P. Naughton-Travers, Ed.M., Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.