Speakers & Faculty

Staci J. Connolly, LCSW

Psychotherapist/Owner, Cornerstone Therapy and Wellness, LLC

Staci is the Clinical Director/Owner of Cornerstone Therapy and Wellness, a large private psychotherapy practice outside of Philadelphia. Over the past 2 decades, Staci has worked in agency, in-patient, residential, school, and outpatient settings. Calling upon her experience and expertise, Staci endeavored to create a counseling practice that is designed to make quality mental health care as accessible, comprehensive, and affordable as possible. Staci partnered with her business-minded husband and now operates a successful outpatient practice that provides counseling, psychiatry, psychological testing and nutritional services for children, adolescents, adults, couples and families.

Staci continues to be passionate about direct care as a clinician and continues to see adolescents, adults and couples. Through her clinical work, she has been keenly aware of a dynamic shift in the mental health field in response to our growing dependency on technology. Staci founded the The Digital Education Project in response to the growing challenges that she saw families facing in the digital age. The goal at the Digital Education Project is to offer an educational program for children and parents, providing science-based information, current research, and simple strategies to promote healthy digital use.

Staci received her BA in Psychology from Gettysburg College and MSW from Catholic University of America. Staci is a Licensed Clinician Social Worker. She resides in Newtown Square, PA with her husband and 3 children. ×

Scott Green

Senior Vice President & General Manager, Behavioral Health, Netsmart

Scott Green

Senior Vice President & General Manager, Behavioral Health, Netsmart

Scott Green is senior vice president of the behavioral health business unit. He works closely with the clinical, development and product teams to ensure Netsmart solutions and services align to client and market needs. Doing so allows clients across the human services industry to participate and thrive in emerging models of care.

In addition to driving strategy for behavioral health, substance use, intellectual or developmental disabilities (IDD) and child welfare, Scott manages the teams charged to develop interoperability, population health, consumer engagement and analytics strategies. He also develops partnerships that bring new clinical content to clients.

Prior to joining Netsmart, Scott held various roles with Pfizer Pharmaceuticals, including government relations, marketing and sales, and integrated delivery systems (IDN) team. He was responsible for partnering with leaders from across the IDN’s executive, quality and clinical leadership teams to develop medication adherence and quality programs that drove standardization, improved outcomes and lowered total cost of care.

Green holds a bachelor’s degree in industrial psychology from Kansas State University and a graduate certificate in healthcare leadership from Park University. Scott makes #everydaymatter by "striving to deliver value to clients from the investment they make in technology.” ×

Craig Albers, RN, MSN, MBA

President & Chief Operation Officer, Mercy Health St. Charles Hospital

Craig began his career with Mercy Health as a registered nurse in the intensive care unit at St. Rita’s Medical Center in Lima in 1999. Craig’s first leadership role was as a house supervisor at St. Rita’s in 2001 and has progressively taken on additional responsibility as the clinical shift supervisor, clinical nurse manager, director of care coordination to the nursing administrator role at St. Rita’s prior to moving into an interim chief nursing officer position at Mercy Health – Defiance. From there, Craig took the director of patient care position at Mercy Health – St. Charles before accepting his most current role of chief nursing officer in 2014.

As chief nursing officer, Craig was responsible for executive leadership of all patient care services at Mercy Health – St. Charles Hospital and the alignment of the hospital and regional objectives with operational oversight for the 410 bed acute hospital.

Craig received his MBA and MSN from Wright State University and his BSN from Mount Carmel College of Nursing. He currently serves on the East Toledo YMCA and the Little Sisters of the Poor leadership boards. Craig holds memberships with the American College of Healthcare Executives, the Michigan Healthcare Executive Group Association and the American and Ohio Organizations of Nurse Executives.

Craig has many professional experiences ranging from serving as the commencement speaker for Wright State University in 2005, Lean leader training, presenting at the NANDA International, Nursing Interventions Classification, and Nursing Outcomes Classification Conference in 2006.

Craig had a co- publication in the International Journal of Nursing Terminologies and Classifications in March of 2006.

“With nearly 16 years of leadership within Mercy Health, I am pleased Craig has accepted the role of president for St. Charles,” Bob said. “Craig’s insight and clinical expertise will allow St. Charles to continue the momentum of meeting the growing, changing healthcare needs of the Oregon and surrounding communities.” ×

Peggy S. Terhune, Ph.D.

President & Chief Executive Officer, Monarch

Dr. Peggy Terhune has served at the helm of Monarch and The Arc of Stanly County, Inc. since June 1995. Established in 1958, Monarch is a leading provider of residential, employment, community and behavioral health services to people of all ages with intellectual disabilities (I/DD), mental illness and substance use disorders.

Peggy received a Bachelor of Science degree in Occupational Therapy from Indiana University, a Master of Business Administration (MBA) degree from Rochester Institute of Technology, and a Ph.D. in Curriculum and Teaching with a concentration in Cultural Studies/Human Development/Families from The University of North Carolina at Greensboro. Her competencies include a wide range of clinical and administrative skills and she is culturally competent.

Under Peggy’s leadership, Monarch has implemented evidence-based and best practices in all areas, has successfully added numerous services, enhanced community integration, improved customer satisfaction, reduced turnover, and has effectively developed programs to serve consumers with multiple disabilities. She has grown the company significantly, in part, due to the excellence of the supports offered. She diligently pursues her methodology to incorporate continuous improvement within the organization. As the leader for The Arc of Stanly County, and an advocate for people with disabilities for more than 40 years, Peggy has presented often at conferences and technical workshops, particularly on emerging practices that are used at Monarch.

She is a founding board member of the North Carolina Providers Council and past president of the National Conference of Executives of the Arc. Peggy was appointed to the N.C. Department of Health and Human Services Waiver Advisory Committee (DWAC) and served two recent terms on the N.C. Rules Commission on Mental Health, Developmental Disabilities, and Substance Abuse Services.  She is also a board member of the N.C. Council of Developmental Disabilities, appointed twice by North Carolina’s Governor and is an immediate past member of the Board of Directors for the National Alliance on Mental Illness (NAMI) North Carolina.

Among dozens of honors and recognitions, Peggy was the first-ever recipient of the Distinguished Professional Award in Diversity and Cultural Competency by The National Conference of Executives (NCE) of The Arc. This new award recognizes leaders from The Arc’s national network of nearly 700 chapters that provide innovative programs that meet the needs of the diverse I/DD community.

In addition to her career, Peggy is married to Bob, mother to seven adult children and the couple has 10 grandchildren. They are currently foster parents to older teens and have opened their hearts and homes to more than 100 children including adolescents with disabilities and teenagers in crisis as therapeutic foster parents. A servant leader, Peggy is involved within her community and church. For fun, she serves as an adjunct faculty member for the MBA program at Strayer University. ×

Gary D. Nettis, Jr.

Vice President, Corporate Development, Caregiver, Inc.

Gary is the Vice President of Corporate Development and leads the company’s M&A strategy and team. Gary has spent the last four years in a leadership position with a private equity firm focused on cultivating relationships with private business owners. He has also spent over a decade at PwC in various leadership positions. Gary received a Bachelor of Business Administration degree in accounting and business pre‐law as well as an M.B.A from Ohio University. He is a Certified Public Accountant (inactive). ×

Tine Hansen-Turton

President & Chief Executive Officer, Woods Services

Tine Hansen-Turton is the President and Chief Executive Officer of Woods Services, a leading advocacy and service organization for people with exceptional challenges, disabilities and complex needs. Ms. Hansen-Turton formerly served as the Chief Operating Officer at Public Health Management Corporation, where she oversaw and led corporate strategy, operations, business development and M&A. Additionally, Ms. Hansen-Turton served as CEO of the National Nurse-led Care Consortium, a non-profit organization supporting the growth and development of over 500 nurse-managed and school health clinics.  Ms. Hansen-Turton still serves as the founding Executive Administrator for the Convenient Care Association (CCA), the national trade association of over 2200 private-sector retail clinic industry, serving 25 million people with basic health care services across the country.  Ms. Hansen-Turton also teaches public and social innovations, leading nonprofits, health policy and the social innovations lab at University of Pennsylvania Fels Institute of Government and School of Nursing. Ms. Hansen-Turton is founder and publisher of a social impact/innovation journal and has co-published eight books. She received her BA from Slippery Rock University, her Master of Government/Public Administration from University of Pennsylvania Fels Institute and her Juris Doctor from Temple University Beasley School of Law. ×

Babette Hankey

Chief Operating Officer, Aspire Health Partners

Babette Hankey is the Chief Operating Officer of Aspire Health Partners (formerly The Center for Drug-Free Living, Lakeside Behavioral Health and Seminole Behavioral Health), one of the largest behavioral health care companies in the Southeast, with a budget of nearly $100 million and a staff of 1,300.  In this capacity, she is responsible for Business Development (Grants, Fundraising, Partnerships, Program Design and Initiatives), Medical Development, Strategic Planning, Government Relations and Community Affairs, Research and Development, Human Resources, Risk Management and Compliance, as well as the Clinical and Medical oversight.  Ms. Hankey has worked in the field of behavioral healthcare for over 25 years, of which 5 years she worked in the White House Drug Policy Office under the Bush and Clinton administrations.  Ms. Hankey has been recognized for her innovative program designs that blend resources for some of the most vulnerable and underserved children and their families at the local, State and National levels.  She is recognized in the field as a leader amongst those working with victims of human trafficking, juvenile justice youth, LGBT programming, veteran initiatives, child welfare and other vulnerable populations.  Ms. Hankey is a Certified Prevention Professional, Certified E-Therapist and Certified Clinical Trauma Professional.  Ms. Hankey is the President of the Florida Alcohol and Drug Abuse Association, a Board Member of the Florida Council and a past Board Member of HEAL Trafficking, a national health, education, advocacy and linkages trafficking organization in which she served as the chair of the Direct Services committee.  She received her Bachelor’s degree from the University of Maryland, Smith School of Business and her Master's degree from UCF School of Public Health.  She has also earned a certificate in Leadership for Senior Executives from the prestigious Harvard Business School. ×

John Stupak

President & Chief Executive Officer, Sequel Youth and Family Services

John Stupak

President & Chief Executive Officer, Sequel Youth and Family Services

Mr. Stupak is the Chief Executive Officer for Sequel Youth and Family Services and has more than 30 years experience in the behavioral health industry. Prior to becoming Sequel's Chief Executive Officer, Mr. Stupak was the President of SequelCare, Sequel's community-based services division. Before joining Sequel, He worked for NHS Human Services, a large and diversified provider of behavioral health and human services. In addition to NHS, Mr. Stupak worked in an executive capacity for the Mentor Network. He graduated from Temple University with a master's degree from the School of Social Administration with a concentration in planning, research, and evaluation. ×

Amanda Verner Thompson

Senior Vice President, Raymond James Healthcare Finance

Ms. Thompson has extensive healthcare investment banking experience, advising clients on a variety of engagements, including mergers and acquisitions, valuations, tax-exempt and taxable financings, and generally providing strategic advisory services including strategic options assessments and strategic capital planning.

Her clients across the country are primarily not-for-profit providers and payors, including integrated delivery systems, multi-hospital systems, single-site hospitals, behavioral health companies, managed care companies and long-term care facilities.

Ms. Thompson joined Raymond James in April 2012 following the Firm’s acquisition of Morgan Keegan and joined Morgan Keegan in 2007 with the acquisition of Shattuck Hammond Partners. Prior to joining Shattuck Hammond Partners full-time in 2006, she was a Summer Analyst for the firm in the New York office. Ms. Thompson received a A.B. in Biology from Duke University. ×

Vasanta B. Pundarika

Senior Vice President, Raymond James Healthcare

Vasanta has extensive investment banking experience, having advised clients on a variety of engagements, including mergers and acquisitions and financings in addition to providing strategic advisory services. Her clients include multihospital systems, single-site hospitals, long-term care facilities, laboratories, higher education and specialty not-for-profit companies.

Vasanta joined Raymond James in April 2012 following the firm’s acquisition of Morgan Keegan and joined Morgan Keegan in 2007 with the acquisition of Shattuck Hammond Partners. Prior to joining Shattuck Hammond Partners in 2006, she was a summer legal analyst at Shearman & Sterling, LLP. She earned an Artium Baccalaureus in anthropology from Princeton University. ×

Joe Dan Beavers, CPA, MHA

President and Chief Executive Officer, LifeSkills, Inc.

Joe Dan Beavers Is the President/CEO of LifeSkills, Inc. a community mental health center based in Bowling Green, Kentucky.  LifeSkills was founded in 1966 and serves over 11,000 individuals each year through mental health, addiction treatment and intellectual and developmental disabilities programs.  Joe Dan BS from Western Kentucky University in Accounting, a Masters degree in Healthcare Administration from the University of Kentucky and is a Certified Public Accountant.  He also is a board member of the Foundation for a Healthy Kentucky. ×

Frank Baumann

Chief Operating Officer, BayMark

Frank Baumann has over 25 years experience in psychiatric and substance abuse services. Frank is currently the Chief Operating Officer for BayMark Health Services. BayMark Health Services specializes in the treatment of opioid addiction in adults providing medication-assisted treatment to more than 46,000 patients in recovery from opioid use disorder. The BayMark continuum of patient-focused services includes highly structured opioid treatment programs utilizing methadone or buprenorphine and office-based buprenorphine programs, both of which incorporate counseling as part of an individualized treatment plan; as well as, ambulatory withdrawal management services with naltrexone therapy, residential treatment and recovery support services. BayMark has grown to over 180 treatment locations primarily through mergers and acquisitions. Frank previously served as BayMark’s Vice President of Development. He also held key leadership roles with Horizon Health including President of Hospital Services, President of Contract Management Services and Senior Vice President of Operations. Prior to his term with Horizon Health, Frank spent several years with Mountain Crest Behavioral Healthcare System in Fort Collins, Colorado as CEO as well as Controller.


Linda Timmons

President & Chief Executive Officer, Mosaic

Ms. Timmons joined Bethphage in 1986 and has held various positions including social worker, Executive Director, President and CEO of Bethphage Mission West, and Senior Vice President of Operations. Linda has served as the President and Chief Executive Officer of Mosaic since July of 2008.

Linda holds a bachelor's degree from Kearney State College (now the University of Nebraska at Kearney) and a master's degree from St. Edward's University in Austin.

Mosaic is an affiliated social ministry of the Evangelical Lutheran Church in America. It is headquartered in Omaha, where Linda lives with her husband, Randy. They two children; Chris, a sophomore in college, and Meagan, a senior in college. ×

Bob Vero, Ed.D.

Chief Executive Officer, Centerstone Tennessee

Dr. Robert (Bob) Vero has worked in behavioral healthcare for nearly four decades. As Chief Executive Officer of Tennessee’s largest community-based behavioral healthcare provider, he is responsible for the leadership, fiscal accountability and operational oversight of all clinical divisions, specialized services, strategic business development. With an annual operating budget $70 million and a staff of 1000 employees, Centerstone Tennessee serves nearly 60,000 individuals and families each year.

Vero received his BA in Psychology and MS in Counseling from Creighton University in Omaha, Neb.. He earned his Doctorate in Human Development Counseling from George Peabody College of Vanderbilt University in Nashville, Tenn.

He is a Licensed Marital and Family Therapist, a Licensed Professional Counselor and a Licensed Psychological Examiner. His clinical experience includes both private and community-based practice with special focus on substance abuse prevention, marriage and family therapy, and critical incident stress management services. He also has served as a psychological consultant to several law enforcement agencies and volunteered his personal service during 9/11 and in recent national disasters.

Vero has held adjunct faculty positions in both Omaha and Nashville and served as a volunteer Board member for several middle Tennessee not-for-profits including Cumberland University, where he is currently a member of the Board of Trustees, and the Tennessee Association of Mental Health Organizations (TAMHO) for which he is President-elect.


Anthony Hassan, Ed.D, LCSW

Chief Executive Officer & President, Cohen Veterans Network

As the inaugural CEO of the Cohen Veterans Network, Dr. Hassan oversees the establishment of 25 mental health clinics nationwide. These clinics are designed to improve the mental health outcomes for post-9/11 veterans and their families, with a particular emphasis on post-traumatic stress, through high-quality, free, and accessible mental health care. In addition, he leads efforts to advance the field through funded research initiatives and training programs to improve care within the network and beyond.

Hassan is a veteran of the United States Army enlisted and Air Force officer with 30 years of experience in military behavioral health, serving as a military social work officer, leader, clinician, and academic. He served during Operation Iraqi Freedom in 2004 on the first-ever Air Force combat stress control and prevention team embedded with the Army. He also led the largest military substance abuse and family advocacy programs in the Pacific. These programs were recognized as benchmark programs and training sites for all other Pacific bases.

He most recently served as the inaugural Director and Clinical Professor of the Center for Innovation and Research on Veterans & Military Families (CIR) at the University of Southern California School of Social Work. During his tenure at CIR from 2009-2015, Hassan was instrumental in the exponential growth of the school’s military social work program and community-based research on veterans and military families. He has strong relationships with the most senior levels of leadership in the U.S. Department of Defense, U.S. Department of Veterans Affairs, and Washington, D.C. ×

Jonathan G. Morphett

Managing Director, Head of Investment Banking, Avondale Partners, LLC

Jonathan serves as the Head of Investment Banking of Avondale Partners, LLC and has been a Managing Director with the group since 2004.  Jonathan has over 25 years of investment banking experience, having completed over 100 M&A advisory, equity and debt transactions.  Jonathan is a former Managing Director of Investment Banking at Morgan Stanley where he served in various positions for 14 years, primarily in New York and Sydney, Australia.  Jonathan previously served as the Chief Financial Officer of Austar United Communications Limited, Australia’s second largest pay television provider.

Jonathan is currently a Director of Centerstone Research Institute and former Chair of Friends Life.

Jonathan received his MBA from the Tuck School of Business at Dartmouth and LL.B. and BEc. Degrees from the University of Adelaide (Australia). ×

Mark Lashley

Chief Executive Officer, Caregiver, Inc.

Mark came to Caregiver with over twenty years of healthcare and leadership experience, most recently as a Division President for Rural/Metro, the nation’s second largest ambulance company until it was acquired by American Medical Response. Prior to Rural/Metro, Mark was a Vice President with Aramark Healthcare, where he lead a region that provided multiple support and technology services to over sixty (60) hospitals throughout the Southeast US and Virgin Islands. ×

John Markley, MBA

Chief Executive Officer, Centerstone Illinois

John Markley serves as Chief Executive Officer of Centerstone Illinois, the state’s largest behavioral healthcare provider serving residents in eastern and southern Illinois through more than 30 locations, providing treatment, support and educational programs and services to individuals who have mental health and addiction disorders and specialized services for adults with intellectual and developmental disabilities. Centerstone employs over 525 staff in Illinois and serves more than 17,000 individuals annually.

Under Markley’s leadership, Illinois’ operations have expanded from serving residents in southern Illinois to include eastern Illinois following a 2015 merger with Wellspring Resources in Alton, Illinois (now Centerstone).

Markley has served on several national and statewide boards and is currently a member of several state and national associations.

He began his behavioral health career in 1985 as a staff accountant, was promoted to Director of Financial Services, and became CEO in 2005. He received his BS in Criminal Justice and in Accounting from Murray State University in Kentucky and MBA from Century University in New Mexico. As CEO, Markley is responsible for the leadership and operational oversight of Centerstone’s Illinois clinical divisions, specialized services, as well as strategic business development and fiscal accountability.


Steve Holman

Chief Financial Officer, Centerstone

Steve Holman is the chief financial officer of Centerstone, the nation’s largest community based behavioral healthcare provider. In this role he directs fiscal operations for all of Centerstone’s companies (including Tennessee, Indiana, Illinois, Florida and Kentucky), assesses the organization’s performance, oversees financial reporting and analysis, and develops annual budgets and long-term financial strategies.

Holman brings more than 30 years of financial and management experience in a wide range of healthcare settings. Prior to joining Centerstone in 2013, he served as a founder and CFO for Precedent Health, Inc., a healthcare company based in Nashville, Tenn., that worked with providers and payers to manage accountable care organizations and bundled payment programs. His experience includes mergers and acquisitions, equity and debt financings and providing quality reporting programs.

Previously, Holman worked at Heritage Health Systems/Universal American Corp. (UAM) where he was CFO for the multi-state Medicare Advantage HMO division. He was an initial member of the Heritage management team which founded physician IPAs and HMOs that were focused on aligning the incentives of providers in gain-sharing models. While CFO of the HMO division of UAM, revenues grew from $120 million to $750 million. Holman also has held executive management positions in finance at Lakeside Community Health, FHP International Corporation and Deloitte & Touche where he was a partner in charge of the Los Angeles office health care audit practice.

He has a Bachelor of Science degree in Business Administration from the University of Southern California, Marshall School of Business.


Wayne Easterwood

Chief Information Officer, Centerstonw

As Chief Administrative Officer, Wayne Easterwood leads administrative and support teams for Centerstone, the nation’s largest community-based behavioral healthcare organization. His teams include technology, technical infrastructure, business intelligence, data analytics, human resources, and project management. His work involves planning, implementation and support of innovations as well as ongoing operations across the five-state organization. While often leveraging technology for improvement, the focus is always on improving the delivery of care.

Easterwood was the architect of Centerstone’s first electronic health record in 2001 which was among the very first in the nation for behavioral health.

He holds a Bachelor in Business Administration from Belmont University.  Wayne is a member of College Health Information Management Executives (CHIME and participates in TN Health Information Management Systems Society (HIMSS) as well as other healthcare technology groups. He is on the board of TechBridge Tennessee and volunteers with The Bridge both serving those in poverty with unstable housing or suffering from the effects of mental illness. He is a husband to Lisa for 37 years and father of three married sons.  He credits his family with the constant pull to the front of the wave of technology and innovation. ×

Debbie Cagle

Chief Marketing Officer, Centerstone

Debbie Cagle is well-known and respected in the healthcare marketing, behavioral health and managed care industries, with more than 20 years of experience in the field. She has worked at Centerstone in a variety of roles for more than ten years including executive leadership for Advantage Behavioral Health, a behavioral health managed care company; Centerstone Military Services, which provides programs and services to veterans and their families; and Centerstone Health Partners, which recently established integrated care clinics for clients with physical and behavioral healthcare needs. Today, she leads marketing and business development for Centerstone, creating and driving business strategy for revenue growth and market share. This includes strategy and oversight of payer relations and contracting, referral marketing, grant writing, branding and communications.

Prior to joining Centerstone, Debbie served as chief operating officer of ValueOptions of Tennessee; vice president of AdvoCare of Tennessee, a subsidiary of Magellan Health Services, and she has directed behavioral health managed care services contracting for HCA, Inc. and Vanderbilt University Medical Center. Debbie graduated from Texas Woman's University with a B.S., dually certified in Special Education, Mental Retardation/ Learning Disabilities and Elementary Education.

She graduated from Texas Woman's University with a B.S., dually certified in Special Education, Mental Retardation/Learning Disabilities and Elementary Education. ×

David C. Guth, Jr.

Chief Executive Officer, Centerstone

David Guth is Chief Executive Officer and co-founder of Centerstone, one of the nation’s largest behavioral healthcare providers. The non-profit organization, headquartered in Nashville, Tennessee, serves nearly 142,000 individuals in facilities in Florida, Illinois, Indiana and Tennessee, and nationwide through our national provider network.

Guth has served in the capacity of chief executive for Centerstone since 1991. With 40 years of behavioral healthcare experience, 32 in executive leadership, his experience and expertise comprise a vast number of areas, both business and clinical. He has presented extensively before national and international audiences on the adoption of information technology in the healthcare industry, the integration of behavioral and primary healthcare, and the importance of improving the field of behavioral health through research-driven protocols. His insights on these topics and others have been featured in numerous professional journals.

The National Council for Behavioral Health published Guth’s first book in 2013 (now available in second edition since 2014) on mergers entitled, “Strategic Unions: A Marriage Guide to Healthy Not-for-Profit Mergers.” He has provided merger presentations through both the National Council and state trade associations and has consulted extensively with not-for-profits exploring mergers and with both for-profits and not-for profits in the areas of managing growth and business development. He is currently working on his second book entitled “Nonprofit Governance.”

Under Mr. Guth’s guidance, in 2013 Centerstone announced a joint venture with Unity Physician Partners to improve patient care and enhance the quality of healthcare across the U.S., by creating an environment in which primary care and mental health providers operate within a collaborative and co-located clinical model. Unity Medical Clinics are embedded within select Centerstone facilities today offering coordinated, whole-health care.

He is the recipient of numerous recognitions including the National Council 2010 Visionary Leadership award, and is recognized as one of Health Care’s Power Leaders in the March 2013 Nashville Business Journal.

Guth received his BA in Mathematics from Vanderbilt University and his MSSW in Social Work Administration and Planning from the University of Tennessee. ×

Neil Massey

Deputy Director, Autism Treatment Center (ATC)

Neil Massey

Deputy Director, Autism Treatment Center (ATC)

Neil Massey has been employed by the Autism Treatment Centers of Texas since 2008 where he currently serves as Deputy Director. Hired as Special Events Director, Neil has been promoted to several positions within the organization, including Development Director and his current position. Before entering the non-profit sector in 2005, Massey’s career had been in the political arena serving as a staff member to members of the Texas House of Representatives and the United States House of Representatives.

The Autism Treatment Centers of Texas is a nonprofit organization that provides services to children and adults with autism through programs located in Dallas, Fort Worth, and San Antonio. ATC serves over 650 individuals through autism-specific services, including Residential, Educational, Adult Services, and outpatient therapies (Speech, Occupational, Physical, Applied Behavior Analysis).

In 2016, Massey graduated with a Master’s Degree in Nonprofit Management from Regis University in Denver, Colorado. His graduate thesis focused on issues of change management as it relates to long-term sustainability of third sector organizations. Massey also received Nonprofit Leadership certification from CNM Connect and Southern Methodist University (SMU) in 2015. Massey also serves as a Board Member for Helping Agencies Serving Richardson, a collaborative partnership to coordinate health and human services in north Dallas. ×

Marlowe Greenberg, MPP

Founder & Chief Executive Officer, Foothold Technology

Marlowe has worked with nonprofit organizations and local governments as a consultant and educator, and is keenly aware of the philosophical and change-management issues that occur with the integration of new technology. He shapes many of the partnerships that help Foothold serve its client agencies.


Marlowe was previously a partner in the Flores Greenberg Consulting Group, where he directed projects for organizations such as Cisco Systems, Inc., the National Board for Professional Teaching Standards, and the City of Detroit. He also taught Microeconomics and Education Policy as well as a project-based class for graduate students at the University of Michigan Ford School of Public Policy. Prior to that, Marlowe worked at the Democratic Leadership Council’s think tank and Jobs for the Future in Boston, MA.

Marlowe graduated from Vassar College with honors. He holds a BA in Sociology, and completed coursework in Philosophy. He received his Master’s of Public Policy degree from the University of Michigan. He is a member of the Association of Public Policy Analysis & Management as well as the American Political Science Association. Marlowe is also an adjunct professor at the Milano School of Business at the New School University in New York City. ×

Paul Harris

Chief Executive Officer, VPAC Clinical

Paul Harris serves as President and Chief Executive Officer of Virtual Psych Assessment Center, LLC (VPAC), an emerging digital health information technology company providing remote data collection solutions and comprehensive behavioral evaluations.  An accomplished business development leader, Paul has extensive experience building teams and launching new products and medical technologies.  VPAC represents Paul first entry into healthcare information technology.

Prior to VPAC, Paul most recently ran his own consulting firm assisting companies with strategy and solutions implementation to drive successful commercialization of new and underserved assets.  Before that he was the first employee hired at Slate Pharmaceuticals to launch a novel biologic implant in men’s health/urology.  The company was acquired by Actient Therapeutics in 2011 before two additional acquisitions followed by Auxilium Pharmaceuticals in 2013, then Endo Pharmaceuticals in 2015.

His experience includes serving as the Executive Director of Specialty Urology at Endo and Auxilium as well as Executive Director of Commercial Business Operations at Actient and Slate.  In these roles he led the commercialization of multiple launch products as well as all integration initiatives throughout all acquisitions.  He began his career in diagnostics as a laboratory technician before migrating to the commercial aspect of laboratory testing services. ×

Jim Stefansic, Ph.D., MBA

President and Chief Executive Officer, Raiven Healthcare

Jim Stefansic serves as President and Chief Executive Officer of Raiven Healthcare, a rapidly growing provider of healthcare artificial intelligence and data analytics solutions. An accomplished healthcare entrepreneur, Dr. Stefansic has years of experience launching and growing numerous healthcare technology businesses.

Dr. Stefansic was previously Co-founder and Chief Operating Officer of Pathfinder Therapeutics, Inc., where he helped bring two industry-leading image-guided surgical products to market. He was instrumental in raising more than $17 million in venture capital and SBIR funding to support Pathfinder’s growth, as well as in the eventual sale of the company to Analogic (NASDAQ: ALOG). Dr. Stefansic was involved in every facet of the business, from investor road shows, R&D, clinical trials and regulatory approval to business development, financial management, pricing and commercialization.

His experience includes serving as the Director of Commercialization at Launch Tennessee, where he led the statewide SBIR program and assisted numerous technology businesses in their growth and development. He was also a Research Professor at Vanderbilt University Medical Center, where he utilized functional magnetic resonance imaging techniques in image-guided neurosurgery, and was critical in the initiation of this technology within the Vanderbilt Vision Research Center. He has authored or co-authored more than a dozen peer reviewed scientific articles.

Dr. Stefansic received his BS degree in Biomedical Engineering from Johns Hopkins University and his MS and PhD from Vanderbilt University. His MBA is from Belmont University, where Mr. Stefansic was named the Distinguished Alumnus of the Year in 2011 and currently serves as an Adjunct Instructor of Business. ×

Peggy DeCarlis, MSSA, LCSW-C

Former Chief Operating Officer & Current Executive Consultant, New Directions Behavioral Health

As Chief Operations and Innovation Officer, Peggy is responsible for clinical strategy, innovation and operations, as well as network operations. She started and leads new Direction’s PCBH program, providing population health-focused integrated behavioral health in customers’ PCMHs.  Additionally, she provides clinical oversight of the Employee Assistance Program (EAP), health plan account management teams. more >

With more than 30 years of experience in behavioral health, Peggy greatly shapes the company’s clinical innovations that help drive high quality, lower costs and better health outcomes for the more than 16 million individuals New Directions serves.

Peggy’s deep understanding of the rapidly changing health care industry and her unwavering focus on clients has been a key reason for New Directions’ swift growth. Since she joined the company in 2010, New Directions has tripled the number of people it serves through health plans and employers.

Prior to New Directions, Peggy was Regional Vice President of Operations for MCC, a behavioral health subsidiary of Cigna; Senior Vice President of Operations for Magellan Health; CEO of Hope Ridge Behavioral Health, a community mental health center in North Carolina; and Deputy Secretary for the Department of Human Resources for the State of Maryland.

Peggy received her bachelor’s degree from Allegheny College and an M.S.S.A from Case Western Reserve University in Cleveland, Ohio. She holds a LCSW-C license for independent practice in Maryland and is a Board-approved supervisor for Licensed Graduate Social Workers (LGSW) seeking advanced licensure. ×

Matthew E. Hanis

Executive Producer & Founder, Business of Healthcare

A business of healthcare national expert, Matthew Hanis works with healthcare providers and the innovators serving them. He hosts the Business of Healthcare (BOH) interview series focused on elevating healthcare Mission and Margin.

Hanis has worked for or advised organizations such as Mercy, Fortress Investment Group, Atrium Health, and Thomas Reuters.

BOH interviews feature innovations sustainably improving healthcare Mission & Margin. Each discussion includes a healthcare executive and innovator concentrating on the same problem. Think “Nightline” or “How I Built This” just for healthcare.

Recent guest have included Chuck Stokes, President & CEO, Memorial Hermann Health System, Paul Kusserow, President & CEO, Amedisys, Blake Marggraff, Founder & Chief Executive Officer, Epharmix, and Patrick J. Kennedy, former U.S. Representative (D - RI) and lead sponsor of the 2008 Mental Health Parity Act.  You can access, at no charge, these and other published interviews at www.BOHSeries.com.

The BOH audience of 19,000 senior executives come from across healthcare . . . health system, payer, provider practice, government, pharma, device, health tech, and so on.

Hanis frequently speaks on healthcare trends and innovation.  Recent programs were delivered at Duke University, Saint Louis University, the Association of University Programs in Health Administration, the American College of Healthcare Executives, the Urgent Care Association of America, Truven 100 Top Hospital Summit, Microsoft’s Windows World Tokyo, University of California San Diego School of Medicine, Executive Connections, and St. Louis Healthcare Leaders.

Previously, Hanis led commercialization for Mercy Virtual, thought to be the world’s first and largest “Hospital without Beds”.  He has held P&L leadership positions with Advanced Practice Strategies, the Healthcare business of Thomson Reuters (now IBM’s Truven Health Analytics), APACHE Medical Systems and NCR Corporation.  He has commercialized businesses serving health systems, physician practices, state hospital associations, commercial insurance carriers, Medicaid agencies, and the US Department of Health and Human Services.

Hanis earned undergraduate degrees in History & Economics (Tulane University) and Certificates in Internetworking Science (Washington University in St. Louis), Accounting & Statistics (University of Michigan), and Product Management (Pragmatic Marketing Institute).  He resides in Charlotte, NC with his wife and children.

He strongly believes in achieving the balance between Mission and Margin in healthcare.


Jim Wallis

Director of Business Development / IBHHC - Executive Director, Chestnut Health Systems

Jim Wallis

Director of Business Development / IBHHC - Executive Director, Chestnut Health Systems

Jim has worked in the Behavioral Health Field for 29 Years both in Missouri / Illinois and beyond and is the Executive Director of the IBHHC  -  Illinois Behavioral Health Home Coalition as well as the Director of Business Development at Chestnut Health Systems, an Integrated Health Agency serving the Metro East St. Louis area  (Madison and St. Clair Counties), as well as the  State of Illinois

The IBHHC is a group of 6 not for profit Behavioral Health organizations throughout Central and Southern Illinois who work cooperatively with Managed Care Companies to provide Value Based Care Projects   All providers are  licensed / credentialed and contracted with all M/C companies in their region, providing comprehensive services directly or through agreements  IBHHC providers have 136 million in annual revenues into network serving 40,000 clients. annually

At Chestnut Health Systems, Jim Oversees community development for the agency.  Fosters and establishes relationships in a multiple State area for the purpose of executing logical processes for completing acquisitions, mergers, and collaborations.     Serve as a liaison between State Lobby entities and elected legislators.  Works cooperatively with Leadership, reference  business development of  Chestnut’s  existing and new programs.  Assist in research and development of all new innovative technologies ensuring agency is on the forefront of industry.  .

Jim is an Adjunct Faculty member at the University of Missouri – St. Louis.  He teaches  a Graduate Level, Masters in Social Work, Family Policy & Advocacy Class at  the UMSL  School of Social Work. He previously worked in the State of Missouri for Behavioral Health Organizations, The State of Missouri – Division of Youth Services, as well as a County Juvenile Court Officer.

Jim currently lives in Troy, Missouri with his wife, Julie and 5 children,  Ben, Will, Grace, Jack, and Max. ×

Bob Lincoln

Chief Executive Officer, County Social Services Mental Health & Disability Services Region

Bob Lincoln

Chief Executive Officer, County Social Services Mental Health & Disability Services Region

Bob has been a county mental health and disability services administrator for 28 years. In 2009 he formed Iowa’s first multi-county collaborative that was to become the template for Mental Health Redesign in 2013 creating 14 Mental Health and Disability Service Regions from 99 counties. In 2012 he facilitated the launch of Iowa’s first Crisis Stabilization Center and non-Sheriff transport of individuals under mental impairment civil commitment. He launched Iowa’s first START Team in 2015. This is a national program supported by the Center for START at the University of New Hampshire. It provides specialized mental health treatment and intervention to individuals with developmental disability and mental illness. Most recently he served on a state workgroup that lead to comprehensive mental health legislation that will establish a state-wide 24/7 crisis number, at least 6 Access Centers, 22 Assertive Community Treatment Teams and 120 specialized services for individuals with complex needs. Bob holds a Masters of Social Work License, MBA from Drake University and undergraduate in Industrial Psychology from Morningside University. ×

George Braunstein, RN, FACHE

Senior Associate, OPEN MINDS

George Braunstein, RN, FACHE, brings more than 35 years of experience in leading both private and public sector health and human services organizations – in both institutional and ambulatory settings.

Prior to joining OPEN MINDS, Mr. Braunstein served as executive director of the Fairfax-Falls Church Community Services Board (CSB) in Fairfax, Virginia, which provides community-based mental health, substance abuse, and developmentally disabled services. During his six-year tenure with the CSB, which had a 150+ million dollar budget and over 1,200 employees, he both reduced the budget and increased service access. Mr. Braunstein also developed the organization’s first fully integrated service model that is combined mental health, substance use treatment and primary care services.

Before his role in Fairfax County, Mr. Braunstein was the executive director of the Chesterfield County CSB. In his eight years in that role, he restructured management to flatten the organization, which improved both service and budget performance and eliminated a 1.5 million dollar deficit with no reductions in staff.

Previously, Mr. Braunstein served as the Behavioral Health Director for the Family Health Plan, in Milwaukee, Wisconsin. This cooperative was a model for health maintenance organizations (HMO) that served over the 100,000 individuals. In this role, he worked to pilot the first integrated care models for behavioral health into primary care, while providing redirection of the behavioral health benefit to better emphasize clinical intervention.

Mr. Braunstein also served as the Executive Director Behavioral Health, for Aurora Healthcare in Milwaukee – the largest integrated health care system in Wisconsin with 13 hospitals, 20,000 employees and 1.5 billion dollars in annual revenue. He was responsible for the management of all aspects of a 40 million dollar, 800-employee multi-site integrated behavioral health service delivery system.

Mr. Braunstein received his Master of Science in Community Mental Health Nursing from the University of Wisconsin-Milwaukee and his Bachelor’s degree in Nursing from the University of Wisconsin. He also earned a Bachelor’s degree in History Education from Rockford College. Additionally, Mr. Braunstein completed psychotherapy training from the Family Studies Center at Northwestern University.


Michael J. Hayduk, MS, MGA

Retired Leader, Retired U.S. Army Chief Warrant Officer 5, Defense Information Systems Agency

Mr. Hayduk is a retired leader from the Defense Information Systems Agency and retired as a U.S. Army Chief Warrant Officer 5 with deployments to Viet Nam, Saudi Arabia, and Afghanistan.  Mike is certified to teach yoga, meditation, and qigong and teaches at Gaia Kosha Yogic Spa and the Chambersburg Memorial YMCA.  Mike has authored several published articles on the subjects of technology and training.  Mike spends his time reading and writing; painting, drawing, and sculpting; gardening; shooting photos; traveling and hiking.  He has raised two children and resides in Chambersburg with his wife, Elizabeth. ×

Stephen Holoviak, Ph.D.

Subject Matter Expert, OPEN MINDS

Dr. Holoviak is a retired professor of Management at Penn State Mont Alto where he taught senior level business courses.  Steve is the author-and /or co-author of 6 books with his latest:  Reclaiming Your Calling : A Guide for Managers & Supervisors in The Health & Human Services Field ; 6  instructors manuals and workbooks, and authored over 120 articles in various journals and trade magazines; has three public TV scripts to his credit; and is the former Contributing Editor of the “Audio Human Resource Report Magazine”.  Prior to this he was the long tenure Dean of the John L. Grove College of Business at Shippensburg University.

He began his career with Merrill Lynch was later Director of Marketing for First National Bank of Maryland.  Steve has been an active consultant for 30+ years working in the areas of quality systems, labor relations& human resource management, organization design and project management. In retirement he has authored two fiction spy adventure novels; The Cuban Connection: A Stephen masters Adventure, and Iberia Calling: A Stephen Masters Adventure, Book ll both written under the pen name JTS Brown. He has four children, four grand children, loves to bike, golf and enjoys travel.


Stacy DiStefano

Chief Operating Officer, OPEN MINDS

Stacy DiStefano brings over 20 years of business development and executive leadership experience in the health and human services industry to OPEN MINDS. She currently serves as OPEN MINDS Chief Operating Officer where she is responsible for operations management, business development, and innovation for OPEN MINDS Strategic Advisory Services.

Before joining OPEN MINDS, Ms. DiStefano served as the Vice President of Innovation for Resources for Human Development (RHD) in Philadelphia, Pennsylvania. In this role, she led the innovation, strategy, and national development efforts to broaden the scope of services, diversify funding sources, engage and maintain political relationships, and design programs based on regional needs to enhance systems of care. In addition, she built and maintained relationships through individual meetings, public speaking, conferences, providing expert testimony and research, making her a trusted leader of remote, mission driven teams with matrix reporting.

Previously, Ms. DiStefano served as the Director of National Business Development and Social Innovation, as well as the New Jersey Supportive Housing Director. Prior to her service at Resources For Human Development, Ms. DiStefano was a lead therapist at the Center For Behavioral Health in New Jersey, practicing individual, child, family, and couples-solution focused counseling in a managed care setting, while also mentoring and clinically training Master’s interns. Starting her career in Arizona, Ms. DiStefano gained valuable experience in community behavioral health at EMPACT-Suicide Prevention Center, now La Frontera, where she managed the Service Utilization Department while regularly filing shifts on the crisis response team.

Throughout her extensive career, Ms. DiStefano has demonstrated success in high level contract negotiations, strategy, government relations and creating collaborative partnerships. While she is skilled at public policy analysis, identifying and managing trends, Mergers and Acquisitions, and all phases of business development, she also brings a thorough understanding of corporate fiscal oversight and the budgeting budget process.

Recognized for her clinical acumen with a deep understanding of SPMI and IDD population, Medicaid waivers, homelessness and systemic effects of SUD and the opioid crisis, Ms. DiStefano has a proven ability to understand conflicting interests and build consensus.

She is considered to be a subject matter expert in Supportive Housing, Housing First, Harm Reduction, Trauma Informed Care, Olmstead, HCBS, Value Based Payment Arrangements, Managed Care Organizations, MLTSS, and population health management. In addition, Ms. DiStefano has been featured at numerous international speaking engagements discussing topics such as strategic planning and housing advocacy, as an engaging public speaker with confidence speaking to settings of all sizes.

Ms. DiStefano earned her Master of Counseling from the University of Phoenix and her Bachelor of Arts degree in Sociology from Arizona State University.


Laurie Keenan McGarvey

Senior Consultant for Organization Effectiveness, Perelman School of Medicine, University of Pennsylvania

Laurie Keenan McGarvey

Senior Consultant for Organization Effectiveness, Perelman School of Medicine, University of Pennsylvania

Laurie Keenan McGarvey is a well known practitioner in the fields of communication and organizational behavior. She serves as the Senior Consultant for Organization Effectiveness at the Perelman School of Medicine at the University of Pennsylvania. She also founded The McGarvey Group in order that she work with individuals and organizations to become the best version of themselves.  This endeavor came as a result of over 15 years working within global organizations unable to become transparent and  authentic.  In that time she was able to impact individuals to let go of what they thought they  should be and become who they were actually called to be.  In addition to her executive  coaching and leadership training programs, she also devotes time to raising funds for addiction and recovery with The Herren Project as a marathon runner.

She holds advanced degrees from Kent State University in Adult Learning, Organizational Behavior, and Communications.  She is a certified professional coach and Master Trainer for Crucial Conversations and Influencer with VitalSmarts.

She is called to be a Keynote Speaker for the Society of Vascular Surgeons and the Association of Women Physicians.

Her joy can be easily found in her role as the “momager” to her two teenagers, Izzy and Jack. ×

Debra Smyers

Plan Product President, Sunshine Health

Debra Smyers has over thirty years of experience as a health care administrator in a managed care environment with a strong focus on population management and quality improvement. Ms. Smyers is the Plan Product President at Sunshine Health in Sunrise, Florida. Sunshine Health is a subsidiary of Centene Corporation. Her areas of responsibility include utilization management, case management, and quality improvement. She is the operational lead for strategic clinical program development and implementation. In her role, she applies a data driven approach to the design of programs, addressing the unique needs of various populations which will have a positive impact on appropriate utilization of services, quality, and member satisfaction.

Ms. Smyers has experience in the clinical and financial management of Medicaid, Exchange, CHIP and Medicare Special Needs Plan (SNP) products. She has designed and managed numerous innovative clinical programs. Other experience includes developing strong provider relationships and community partnerships to support the care of members, improving Health Plan Employer Data Information Set (HEDIS) rates, and meeting National Committee for Quality Assurance (NCQA) standards.

Ms. Smyers holds a Bachelor of Science degree in nursing from the University of Pittsburgh.


William Lopez, M.D., CPE

Senior Medical Director-Behavioral Health, Cigna Behavioral Health

Dr. William Lopez is a Lead Medical Director for Cigna Behavioral Health and manages a team of doctors responsible for medical necessity reviews, case management and claims activities. He also oversees the revision of CBH’s Medical Necessity Criteria, has a leading role in the integration of behavioral health services into Cigna's collaborative accountable care programs, and represents behavioral health on a companywide task force that is currently implementing a national tele-health strategy.

Prior to joining Cigna in 2006, Dr. Lopez was a staff psychiatrist and then Medical Director for psychiatry at Snowden at Fredericksburg, a private behavioral health center in Virginia, and staff psychiatrist and medical director at Memorial Healthcare System in Michigan. Dr. Lopez was a captain in the U.S. Air Force, where he practiced aerospace medicine, and is a veteran of operations Desert Shield and Desert Storm.

Dr. Lopez holds a bachelor’s degree in biology from the University of Puerto Rico and a medical degree from the Ponce School of Medicine in Ponce, Puerto Rico. After completing an internship in internal medicine at Western Reserve Care System in Ohio, he completed a residency in psychiatry and a fellowship in geriatric psychiatry at the University of California San Diego.

Dr. Lopez is a certified physician executive through the Certifying Commission in Medical Management, is board certified in psychiatry, and is licensed in Florida, North Carolina, South Carolina and Virginia. Dr. Lopez is a member of the American Medical Association, the American Association for Geriatric Psychiatry, the American College of Physician Executives and the National Hispanic Medical Association. ×

Matthew M. Dorman

Co-Founder & Chief Executive Officer, Credible Behavioral Health Software

Matthew M. Dorman

Co-Founder & Chief Executive Officer, Credible Behavioral Health Software

Bio coming soon


John Sheehan, MBA, FACHE

President and Chief Executive Officer, Harbor Behavioral Health

John M. Sheehan currently serves as President/CEO for Harbor since August, 2013. Prior to joining Harbor he was a consultant for All Tier Health Care Consulting (2011-2013) working on health care integration projects for various organizations around the country. Mr. Sheehan served as Vice President of Behavioral Health Services for BayCare Health System (Clearwater, FL) from 2001 - 2011. In his position at BayCare, he reported to the System President and oversaw community and hospital based behavioral health operations which included 250 inpatient beds and 43 outpatient treatment sites covering 5 counties in west central Florida. Mr. Sheehan was responsible for the administration of programs with annual revenues of approximately $75 million and 800+ employees. John also has experience in being the Director of Case Management (Assertive Community Treatment) and as a federal grant writer.

Mr. Sheehan received his undergraduate degree from Florida State University and his Masters in Business Administration from the University of Phoenix. John holds a certification as a Six Sigma Green Belt and is an American College of Healthcare Executives Fellow.

John has over 20 years’ experience in the health and human services arena and has refined his knowledge, skills and abilities in the areas of defining and measuring clinical excellence, strategic planning, growth, operational performance and human resources management.

As the current President/Chief Executive Officer of Harbor, Mr. Sheehan has grown the company through a merger with Behavioral Connections of Wood County, expanding services to cover Lucas, Defiance, and Wood counties. His leadership has helped Harbor form a Joint Operating Company with ProMedica Health System in order to enhance care through a more integrated, coordinated healthcare model and meet growing community mental health needs. Mr. Sheehan is married to Bethany, they have three children Hannah, Jack and Gabrielle and grandchildren Lilly and Wyatt. ×

Richard Louis, III

Senior Associate, OPEN MINDS

Richard Louis, III brings extensive experience in both public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. He has a long history of successful development and launch of groundbreaking new program initiatives resulting in new business and revenue growth. Mr. Louis is currently the Senior Vice President of Business Development and Managed Care Operations at ANKA Behavioral Health, Inc. and recently served as Vice President of Health Integration and Behavioral Health Services for Healthcare Innovators, LLC (HI).

Prior to his position with HI, Mr. Louis was the Executive Director of Strategic Development and Planning at Pathways – Molina Healthcare, a national for-profit behavioral healthcare company based in Fredricksburg, Virginia, and operating in 23 states. In this role, Mr. Louis to improve the behavioral healthcare program through the development of an integrated behavioral health treatment strategy that included in-community care management and coordinated care services to reduce hospital re admissions for severely mentally ill clients in county mental health systems, health plans, MCOs and medical groups.

Mr. Louis also served in various positions for College Health Enterprises (CHE) most notably serving as Vice President of Government Operations and later as Regional Director for CHE Senior Psychological Services. CHE is a for-profit behavioral healthcare organization that provides behavioral health treatment services in long-term care settings. While serving as Vice President of Government Operations, he created the first public sector division for CHE by establishing new service lines, contracts and new profit/revenue streams for this for-profit organization. Over a 10 year period, his responsibilities included the development of new and innovative programs/contracts, and direct management oversight of specialty behavioral health programs for a variety of public sector payers and venues. Mr. Louis then moved into his Regional Director role, where he developed and managed the first field-based behavioral health coordinated care program under contract with a national health plan serving members throughout Southern California; as well as the development and implementation telehealth therapy services for long-term care facilities in rural parts of targeted states.

In addition, Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and Intercommunity Child Guidance Center of Whittier. He is in his 29th year as a reserve police officer (volunteer) with the City of Monterey Park Police Department in East Los Angeles, currently holding the rank of Captain; and former Police Commissioner – City of Claremont Police Department, in Los Angeles County.

Mr. Louis graduated with a Bachelor of Arts in psychology from Whittier College and is a Police Academy Graduate from Rio Hondo College in Whittier, California.


Sharon Hicks, MBA, MSW

Senior Associate, OPEN MINDS

Sharon Hicks, MBA, MSW, has more than 20 years of experience in the health and human service field. She has extensive expertise and a wide range of experience in health plan management, clinical operations management, and technology. A recognized thought leader among her peers, Ms. Hicks is a regular keynote speaker at industry conferences and association meetings, as well as an author of hundreds of articles and resources for professionals in both clinical and executive roles.

Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system. She served as the Chief Operating Officer for Community Care Behavioral Health, UPMC’s managed behavioral health organization responsible for $800 million in annual revenue. At Community Care, Ms. Hicks was responsible for all aspects of the organization’s operations, including fiscal, information systems, the claims processing department, and the design of clinical systems. She also managed the day-to-day operations of human resources, facilities, purchasing, and security.

Ms. Hicks also served in a variety of tech leadership roles for UPMC. In 2002, she was appointed as the Vice President of Technology Strategy for the UPMC Insurance Services Division before becoming the Chief Executive Officer of Askesis Development Group, a leading provider of electronic health record software for behavioral health and social service organizations. In this role, Ms. Hicks was responsible for the growth and profitability of the company and the direction of software development. In addition, Ms. Hicks was the President of U Squared Interactive, a UPMC-owned organization with the exclusive United States rights to Beating The Blues – the renowned computerized cognitive behavioral therapy solution for treating anxiety and depression.

Ms. Hicks started her impressive career as a psychiatric social worker and an Assistant Director of Social Work. Prior to her promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.

Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh in Pittsburgh, Pennsylvania. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology from Point Park College, Pittsburgh, PA.


Paul Neitman, LMSW

Senior Associate, OPEN MINDS

Paul Neitman, LMSW has over 35 years of experience in the health and human service field, most recently as chief operating officer of Holy Cross Children’s Services in Michigan. Throughout his career at Holy Cross, where he started as a treatment specialist, Mr. Neitman served in both clinical and business leadership positions. This included executive responsibilities for two acquisitions — an inpatient substance abuse treatment organization and a counseling organization. During these acquisition activities, he served on the due diligence committee and lead the initiative to integrate the organizations into Holy Cross.

In a concurrent position contracted with Holy Cross, Mr. Neitman became acting Chief Executive Officer for Catholic Charities of Monroe County (Michigan). Part of his duties included over seeing all clinical programs (including a $2.5 million Head Start grant), payer relationships, and community relations and development.

Mr. Neitman also led a multi-year initiative to create the Samaritan Center — a one-stop human service center in Detroit. The Samaritan Center, which opened in 2001 on the site of a closed hospital, now provides a variety of services to the neighborhood — urgent care, health care, dental services, behavioral health, skilled nursing services, job training, an alternative high school, and more — through collaborations with 80 other local health and human service organizations. He continues to serve on the organization’s board of directors and has been part of a team building the center to an operation with $100 million operating budget and more than 1,000 employees within the center.

In his work with Holy Cross, Mr. Neitman was instrumental in setting up the organization’s first foundation in 2009 and enhancing its ability to raise funds to serve the community. His experience with board development and grant writing contributed to the success of the Holy Cross Foundation. Most recently, he wrote a proposal for Michigan’s first social impact bond initiative.

Throughout his career, Mr. Neitman has been involved with the design, funding, development, and operation of charter schools in both Michigan and Ohio that focused on the needs of at-risk youth. He has also lead the development of a college preparatory academy for foster care youth. In the on-going operation of these charter schools, Mr. Neitman has served in a number of governance and management roles, including board member and board chairman.

Mr. Neitman currently serves as a board member for the Samaritan Center, Inc., Holy Cross Youth & Family, and the Michigan Federation. He also served on the editorial board for Residential Treatment for Children and Youth. He has a Bachelor’s degree from Miami University of Ohio and a Masters’ of Social Work Administration from the University of Michigan.


Annie Medina, MBA, ACNP-BC

Senior Associate, OPEN MINDS

Annie Medina, MBA, ACNP-BC, brings over ten years of experience in the health and human services industry to the OPEN MINDS team. Her expertise spans both clinical and operational functions and is focused in business operations, strategic planning, project management, training and curriculum development, and policy and procedure design. Ms. Medina currently serves as OPEN MINDS Executive Vice President of the Consulting Practice. In addition to her work with OPEN MINDS, Ms. Medina is a Hospice Nurse Practitioner for Crater Community Hospice.

Prior to joining the OPEN MINDS team, Ms. Medina was the Chief Operating Officer for Poplar Springs Hospital, a member of Universal Health Services, based in Petersburg, Virginia. In this role, she was responsible for performance improvement, policy and procedure creation, and strategy development and implementation for the hospital’s Joint Commission and CMS regulatory surveys. Prior to this role, Ms. Medina was a MBA intern for the Popular Springs CEO where she focused on business development, process improvement, training tool development and evaluation of newly offered programs.

Previously, Ms. Medina served as a Nurse Practitioner (NP) for both Hospitalist Consultants, Inc. and for VCU Health System. At Hospitalist Consultants, she was an Internal Medicine NP. As a hospitalist, she provided medical care to patients in Tucker’s Psychiatric Hospital and educated psychiatric nurses regarding the patients’ diagnoses and medical needs. At VCU, Ms. Medina was an Emergency Department NP, where she provided care to patients at a Level I Trauma Center. Additionally, she was a provider in the observation unit, a 10-bed patient unit attached to the Emergency Department, and coordinated clinical care for patients who would otherwise be medical inpatients.

Complementing her past experience, Ms. Medina remains highly involved in professional organizations and is currently a member of the Virginia Council of Nurse Practitioners, Sigma Theta Tau Honors Society of Nursing, and American College of Healthcare Executives. She was recognized in the 2011 cohort of “40 under 40” by the Virginia Nurses Foundation for activities that support her profession and community.

Ms. Medina earned her Master of Business Administration focused in Health Sector Management and Bachelor of Science in Psychology from College of William & Mary. She also earned a Master of Science in Nursing (Acute Care Advanced Practice) and a Bachelor of Science in Nursing from Virginia Commonwealth University, and later went on to teach both nursing students and medical students at the school. Ms. Medina is a registered nurse (RN) in Virginia with multistate authority and is a registered acute care nurse practitioner (ACNP-BC) in Virginia. ×

Monica E. Oss

Chief Executive Officer, OPEN MINDS

Monica E. Oss, M.S., Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past two decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design. ×

Wendy Allen

Artist, Lincoln Into Art

Wendy Allen was born in Pittsburgh in 1955. For thirty years, she pursued a career in educational publishing, lastly as Creative Director for a major children’s publisher. In 2007 she left to pursue painting full-time.

Art became Allen’s passion when, in 1983, she painted her first portrait of Abraham Lincoln. He soon became the focus of her artwork. In 2009, the year of the Lincoln Bicentennial, CNN aired an interview about Allen’s unique career. Her work has also been featured at the Historical Society of Washington, D.C., alongside Lincoln portraits by Salvador Dali, Robert Rauschenberg, and Norman Rockwell. Most recently, her work was exhibited at the Pensacola Museum of Art in Pensacola, Florida.

Allen serves on Board of Directors for The Lincoln Fellowship of Pennsylvania, The Lincoln Forum, and Main Street Gettysburg.

She currently divides her time between her home in New Milford, Connecticut, and her studio/gallery, Lincoln Into Art, in Gettysburg, Pennsylvania. ×

Ken Carr

Senior Associate, OPEN MINDS

Ken Carr brings over 20 years of finance, technology, data analysis and reporting experience in the health and human service field to OPEN MINDS. Before joining the OPEN MINDS team, he served as the Chief Financial Officer of The Centers, a community mental health center providing mental health and substance use inpatient, outpatient, community and support services in Ocala, Florida. In this position, Mr. Carr provided extensive financial management and revenue cycle realignment, including departmental reorganization, EHR billing implementation, cash management enhancement, and strategic financial analysis.

Prior to his role at The Centers, Mr. Carr served as Chief Financial Officer of Guild Incorporated, an organization providing residential and community based mental health services in St. Paul, Minnesota. As CFO, Mr. Carr led the financial, billing, IT, quality, informatics, compliance, and facilities activities. During his tenure at Guild Incorporated, Mr. Carr used his expertise in change management and business process improvement to lead the EHR implementation team, align service data reporting and financial performance, and lead the financial and data capture activities for new service initiatives.

Mr. Carr has also held the positions of Administrative Director and Finance Director at the St. Paul National Testing Laboratory, a biomedical testing facility of the American Red Cross. In those positions he oversaw activities to enhance inventory management, align financial results to industry standards, and improve financial and facilities performance through problem analysis and quality management initiatives. He also was involved in directing human resource functions during laboratory closing near the end of his tenure.

Mr. Carr earned a Bachelor of Science in Business Administration from the University of South Dakota, and a Master of Divinity Degree from Sioux Falls Seminary. He maintains an active CPA license with the State of South Dakota.


Terry G. Fox

Licensed Battlefield Guide, Gettysburg

Terry Fox is a sixth-generation resident of Gettysburg, Pennsylvania, and a battlefield guide emeritus with Gettysburg National Military Park. He taught American History in the public schools for 33 years, serving as department head and as a member of the Carnegie Foundation for teaching American History. Since his retirement he has taught as an adjunct professor at Gettysburg College and at the Johns Hopkins University School of Education. He has presented leadership seminars for U.S. Air Force chief master sergeants as well as employees of the U.S. Secret Service, Drug Enforcement Administration, and Immigration and Customs Enforcement, in addition to teaching in Johns Hopkins’ Police Executive Leadership program. He earned his undergraduate and graduate degrees from Shippensburg College. ×

Joseph P. Naughton-Travers, EdM

Senior Associate, OPEN MINDS

Joseph P. Naughton-Travers, Ed.M., Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University. ×

Robert Prosperi

Licensed Battlefield Guide, Gettysburg

Robert H. Prosperi is one of the foremost experts on the Battle of Gettysburg and the Civil War. He is a graduate of Indiana University of Pennsylvania and a U.S. Army veteran. He served for 17 years as one of the two historians at the Gettysburg National Military Park. During this time he served as a personal tour guide and battlefield escort for numerous dignitaries and celebrities. He had the distinct privilege of providing a personal tour for Presidents Carter and Sadat and Prime Minister Begin during the Camp David Summit. ×

Sarah C. Threnhauser, MPA

Executive Vice President, OPEN MINDS

Ms. Threnhauser has experience in all areas of health and human service management, including strategic planning, market research, and financial management. As Executive Vice President, Ms. Threnhauser develops and manages content for all of OPEN MINDS publications, including the OPEN MINDS Circle, the Weekly News Wire, the RFP HotLine, RFP Contact Awards Announcements, and the Monthly Management Newsletter, as well as all of OPEN MINDS education events.

Prior to her current position, Ms. Threnhauser worked with the Pennsylvania Office of Mental Health and Substance Abuse Services (OMHSAS), in the Bureau of Financial Operations. In that role, Ms. Threnhauser served as the liaison between the state government and local service providers and county administrators. She also analyzed and assessed the effects of fiscal regulation and policy on OMHSAS’ budget and assisted in the development and allocation of state community mental health funds and federal grants/appropriations.

Ms. Threnhauser earned her Master’s degree in Public Administration from Shippensburg University of Pennsylvania and her Bachelor’s degree in English from York College of Pennsylvania. ×