Registration & Breakfast
Grab your badge, get a light breakfast, and get registered for the week ahead!
Strategic Planning For Times Of Uncertainty: The 2026 OPEN MINDS Seminar On Nimble Data-Driven Planning
In the current health and human service market, executives face uncertainty. This leads many executive teams to avoid or reluctantly initiate significant strategic initiatives requiring long-term commitments. Unfortunately, “waiting for the dust to settle” isn’t a wise management choice. Regardless of what lies ahead in the market, strategic planning is essential to ensure continued success. A successful strategic planning process will provide your organization with a roadmap for developing plans in uncertain times, implementing them, and evaluating their success. In this crucial seminar, Senior Associates will discuss OPEN MINDS’ three-phase approach to strategy development, including:
- The OPEN MINDS best practice approach to building a strategic plan
- Guide to strategy implementation planning
- An in-depth review of how to manage strategy implementation for success
Joseph P. Naughton-Travers, EdM

Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.
Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics. Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.
Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.
He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.
Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.
Lunch On Your Own
Try Sign Of The Buck, The Garryowen Irish Pub, or The Gettysburger Company, three of Gettysburg’s favorite local restaurants!
Clinical Talent Management Best Practices: The 2026 OPEN MINDS Seminar On Engaging & Retaining Your Clinical Talent
In this masterclass, we will explore the evolving landscape of clinical performance management, looking beyond the typical playbook. Our experts will delve into the current workforce climate and forecast future trends. Gain insights into innovative tactics and strategies for attracting and keeping your top performers while measuring the right metrics to meet the demands of the current challenging market.
Discover revamped approaches to compensation models, benefits packages, and cutting-edge recruitment techniques tailored to health care and the wider competitive market. This seminar is designed to help executive teams decode today’s workforce’s preferences and aspirations and empower you to position your organization as the winning choice for talent.
During this session, you’ll develop a playbook of strategies to:
- Personalize recruitment and retention strategies and leverage technology for an enhanced employee experience
- Develop performance-driven models to elevate your team’s output and implement flexible frameworks to accommodate employee needs
- Establish the metrics that are right for your organization to streamline clinical performance
Kimberly Bond, MS, LMFT

Kimberly Bond, MS, LMFT, brings over thirty years of experience providing behavioral health treatment in the public and community settings to the OPEN MINDS team. She currently serves as the Executive Vice President, Payer/Provider Market. In this role, Ms. Bond provides executive oversight and leadership to all Provider and Payer client engagements for OPEN MINDS.
Prior to joining OPEN MINDS, Ms. Bond served concurrently as a Program Coordinator III and Clinical Manager of Adult Services and a Program Coordinator II and Clinical Manager of Recovery Services for the Ozark Guidance Center. In these roles, Ms. Bond was responsible for the administrative and clinical oversight of the adult outpatient and adult intensive mental health services on the Springdale Campus as well as the adult recovery/co-occurring services, including domestic violence and anger management treatment.
Prior to joining the Ozark Guidance Center, Ms. Bond served as the Executive Vice President of Center Point, Inc, a large substance abuse provider agency in California. In this role, Ms. Bond was responsible for the clinical and administrative supervision of all community-based programs as well as the women and children residential programs. In addition, Ms. Bond also managed budgets, interacted with funding agencies, and built positive relationships with all stakeholders. Ms. Bond was also in charge of proposal and grant writing, staff management, and training, facilities’ licensing and certifications renewals. Additionally, she prepared and submitted monthly, quarterly, semi-annual, and annual reports to various funders.
Previously, Ms. Bond served as the President and CEO of Mental Health Systems, Inc. Ms. Bond was very instrumental in growing the agency from $12M in annual revenue to over $100M and becoming one of the largest providers of behavioral health services in California. In this role, Bond was responsible for the strategic, clinical, financial, and administrative health of the agency, including direct supervision of Senior Executive Staff. In addition, Bond ensured contract compliance of the agency’s 125 different contracts across federal and state agencies and eight counties.
Ms. Bond received her Bachelors Degree in Psychology, with Honors, and her Masters in Counseling Education from San Diego State University. She is licensed as a Marriage and Family Therapist in both California and Arkansas.
Thoughtleader Networking Reception
End your day by unwinding with your peers, colleagues, thought leaders, and vendors. Join us at the Gettysburg Hotel and enjoy a cocktail and hors d’oeuvres!
Gettysburg Pub TourÂ
Enjoy a taste of Gettysburg’s favorite brews. Meet us outside of the entrance of the Gettysburg Hotel and walk with your peers through the historic streets of downtown Gettysburg. Along the way, the tour will stop at three iconic locations:
- Reid’s Orchard & Winery Tasting Room at the Cider House – Where history meets tradition, enjoy a wide selection of locally crafted ciders or wind down with a glass of wine like their signature Chardonnay crafted in Pennsylvania oak barrels.Â
- Ploughman’s Tap Room – Known for their crisp and delicious ciders, crafted from five generations of locally grown apples.
- Garryowen Irish Pub – Experience one of Gettysburg locals favorite place, with an extensive selection and over 120 Irish whiskeys.
Erin Deppen

Executive Breakfast & Registration
If you haven’t registered yet, check in with us at the registration desk and then enjoy breakfast!
The Eisenhower Leadership Perspective: Eisenhower Farm Tour
During his wartime and presidential leadership, General Dwight D. Eisenhower (as he preferred to be known in his post-presidency) believed that trust was a critical leadership attribute, especially in turbulent times. Coming up in the military, Ike’s leadership style differed from those before him. He possessed a steady, calming way of looking at the critical issues. He dedicated himself to a cause higher than himself. Eisenhower did not abide by publicity-seeking but believed in accountability and being humble in his authority to make consequential decisions.
Ike considered himself a team player, bringing others along to address that cause. Eisenhower’s leadership approach involved the importance of the study, contingency planning, and being surrounded by diverse opinions. He believed that wisdom does not reside solely in one man’s mind. Eisenhower also incorporated stress management into his day-to-day to stay outwardly calm and exercise optimism. He believed that optimism starts from the top and works its way down. He believed in the importance of morale and making winners out of everyone. Join OPEN MINDS on this one-of-a-kind tour of the Eisenhower farm and learn more about General Eisenhower, his legacy, and his family.
The bus leaves the hotel at 9:45 am for the Eisenhower Farm Tour.
Thought Leader Discussion
Join our keynote for an interactive discussion where you can take time to ask your own questions and continue the conversation.
The 2026 Health & Human Services Workforce Best Practices Summit

The Women Of Gettysburg: Walking Tour
The women of Gettysburg are a lesser discussed but integral part of the Civil War battle, serving as nurses, burying the dead, and sometimes disguising themselves as soldiers.
Refresh your body and mind on Wednesday, and join us for this afternoon walk through the historic streets of Gettysburg in the footsteps of women who served critical roles during the battle. Take a step back in time and hear the stories of their heroism, struggles, and even death.
This walk will meet at the entrance of the Gettysburg Hotel.
*Walking shoes are recommended.
Patty Hawthorn

Patty loves storytelling. She has been a guide since 2013. Before becoming a tour guide, she was a substitute teacher for K-6 in one of the local school districts. But that did not prepare her for being a tour guide.
After attending multiple tours and doing a huge amount of reading, she was ready. And she loved it from the very beginning.
Patty is certified by the “Be a Better Guide Academy” in their tour program.
Patty’s mission is to share, educate, and inspire by sharing stories of the history of the Battle of Gettysburg.
Lunch On Your Own
Try Sign Of The Buck, The Garryowen Irish Pub, or Upper Crust, three of Gettysburg’s favorite local restaurants!
Following In Lincoln’s Footsteps: A Leadership Walking Tour
Abraham Lincoln, the 16th President of the United States, left a lasting impact on the town of Gettysburg, even though he was only here for 24 hours.
Join OPEN MINDS and Larry Korczyk, licensed battlefield tour guide, as we follow in President Lincoln’s footsteps and walk the very same path that led to the President’s delivery of the Gettysburg Address in the National Cemetery. The walking tour will start at the Gettysburg Lincoln Railroad Station behind the Gettysburg Hotel, will continue to the David Wills House, where Lincoln stayed overnight, and will proceed to the Presbyterian Church. Come away inspired by a national leader who spoke only 272 words that will be remembered for centuries to come. This experience will begin and end with a classroom session to discuss Lincoln’s leadership style and what we can learn from him in today’s tumultuous times.
*Appropriate walking shoes will be needed for this tour.
Executive Networking Reception At The Gettysburg National Military Park Museum & Visitor Center
Enjoy this unique networking reception at The Gettysburg Museum and Visitor’s Center – home to thousands of Civil War artifacts and relics from the Battle of Gettysburg. Institute attendees will have private, after-hours access to all museum areas, including the bookstore/gift shop. Also, view the famous Gettysburg Cyclorama, painted by Paul Philippoteaux’s in 1883, and depicting the Battle of Gettysburg. This historical piece of artwork is among the last surviving cycloramas in the United States. Cocktails, other refreshments, and food will be available!
A shuttle bus from the Gettysburg Hotel will transport attendees to and from the Visitor Center from 6:30 pm to 9:00 pm. Attendees may also drive themselves to the reception—stop by the Registration Desk for driving and parking directions. (1195 Baltimore Pike, Gettysburg, PA 17325)
Executive Breakfast
Start your day off right with breakfast, served in the exhibit hall. Take this time to speak with our great exhibitors and talk to peers about what you’ve heard this week!
Mercy Care’s Approach & The Future Of Whole Person Health
Tad Gary

Tad Gary is the CEO of Mercy Care, an Arizona-based managed care organization serving more than 475,000 Medicaid and Medicare members under six governmental contracts. These include AHCCCS Complete Care, Arizona Long Term Care System (ALTCS), Regional Behavioral Health Authority for Maricopa County, Developmentally Disabled, Department of Child Safety Comprehensive Health Plan (DCS CHP), and Medicare Dual SNP contracts.
As CEO, Tad is responsible for all health plan activities for all product lines. He also supports all Mercy Care business development and implementation efforts throughout Arizona.
Tad has held multiple leadership roles during his more than 20-year career in health care and social services. Tad is a member of the Greater Phoenix Chamber Board and a Trustee of the Vitalyst Health Foundation. He was also appointed to the State of Arizona Opioid Review Council and to the Phoenix Police Review and Implementation Ad Hoc Committee. Tad is the former president of the Arizona Counselors Association and former President of the Institute for Mental Health Research EpiCenter, serving adolescents experiencing their first episodes of psychosis.
He earned his master’s degrees in counseling and education and has completed executive education in finance and accounting from the Wharton School at the University of Pennsylvania.
Preparing For The Unexpected: The Little Round Top Case Study & Battlefield Tour
During this session, attendees will take a bus to the Gettysburg National Military Park for a private walking tour around Little Round Top. This session will include a review of the Union Army’s defenses on day two of the battle, a discussion of the history of the battlefield site, and time for questions and discussion with our guide. The session will start with a classroom-style discussion, highlighting the leadership lessons learned from Colonel Joshua Lawrence Chamberlain and applying those lessons to managing your health care team.
Colonel Chamberlain and his 20th Maine regiment’s defense of Little Round Top is perhaps one of the most famous confrontations of the Battle of Gettysburg. This session examines how he, in times of great distress, recognized the power of strategic thinking, made the necessary quick decisions, and preserved the overall goal of the Union Army. Colonel Chamberlain’s own battlefield experiences help us to realize the importance of good leadership and to examine transactional and transformational leadership styles. Little Round Top is one of two rocky hills located in the South of Gettysburg and the position of the far-left flank of the Union army during the Battle of Gettysburg. On the second day of the battle, Union troops undefended this strategic ground, leaving the Union line open to attack from Confederate forces. Colonel Chamberlain was ordered to guard this position and quickly understood the strategic significance of the small hill—meaning that his regiment must hold the Union line at all costs. In the last moments, as all seemed lost, Chamberlain ordered a bayonet charge that almost doubled back on its line, capturing over one hundred soldiers and maintaining the Union defense of the high ground of the battlefield.
Thought Leader Discussion
Join our keynote presenter for an interactive discussion where you can take time to ask your own questions and continue the conversation.
Tad Gary

Tad Gary is the CEO of Mercy Care, an Arizona-based managed care organization serving more than 475,000 Medicaid and Medicare members under six governmental contracts. These include AHCCCS Complete Care, Arizona Long Term Care System (ALTCS), Regional Behavioral Health Authority for Maricopa County, Developmentally Disabled, Department of Child Safety Comprehensive Health Plan (DCS CHP), and Medicare Dual SNP contracts.
As CEO, Tad is responsible for all health plan activities for all product lines. He also supports all Mercy Care business development and implementation efforts throughout Arizona.
Tad has held multiple leadership roles during his more than 20-year career in health care and social services. Tad is a member of the Greater Phoenix Chamber Board and a Trustee of the Vitalyst Health Foundation. He was also appointed to the State of Arizona Opioid Review Council and to the Phoenix Police Review and Implementation Ad Hoc Committee. Tad is the former president of the Arizona Counselors Association and former President of the Institute for Mental Health Research EpiCenter, serving adolescents experiencing their first episodes of psychosis.
He earned his master’s degrees in counseling and education and has completed executive education in finance and accounting from the Wharton School at the University of Pennsylvania.
Challenges During Times Of Turbulence: The Pickett’s Charge Case Study & Battlefield Tour
This session will take a bus to the Gettysburg National Military Park, where a licensed battlefield guide will lead a tour across the field where Pickett’s Charge occurred. This session will include a review of Generals Lee and Longstreet’s relationship and decision-making styles, as well as time for questions and discussion with our guide. Attendees will start and end the session with a classroom-style discussion highlighting leadership lessons learned from Pickett’s Charge and applying those lessons to today’s health care executives.
Pickett’s Charge may be the most infamous incident at the Battle of Gettysburg. Retrace the steps of General Robert E. Lee and General James Longstreet as they made the decisions that would ultimately determine not only the outcome of the Battle of Gettysburg but possibly the outcome of the Civil War.
On the final day of the Battle of Gettysburg, the commander of The Army of Northern Virginia, General Robert E. Lee, found himself at odds with his trusted commander, General James Longstreet. Generals Lee and Longstreet disagreed at several critical points during the Battle of Gettysburg. The most significant disagreement between the two officers came when Lee first talked to Longstreet about the planned Pickett’s Charge on the afternoon of July 3. Longstreet reluctantly agreed to Lee’s plan. This is an example of leader vs. follower command disagreement. The assault required the Confederate troops to march nearly a mile over an open field and climb several fences under open fire from the Union line. This disastrous end to the battle resulted in a fifty percent casualty rate among the Confederate troops and is seen as the decisive end to the Battle of Gettysburg and the turning point or high-water mark for the Confederacy in the Civil War.
Lunch On Your Own
Try Sign Of The Buck, The Garryowen Irish Pub, or Upper Crust, three of Gettysburg’s favorite local restaurants!
Closing Keynote
Monica E. Oss

Monica E. Oss, M.S. is the founder of OPEN MINDS and serves as its chief executive officer, executive editor of its publications and websites, and executive lead of its consulting engagements. For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. She is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field – and its focus on the verticals of the field serving consumers with chronic conditions and complex support needs.
Ms. Oss has extensive experience in developing and implementing growth strategies for a wide array of organizations in the field. She has expertise in industry trend analysis, reimbursement and rate setting, and creating actionable plans for market success. In her role, she has led numerous engagements with state Medicaid plans, county governments, private insurers, and health plans, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.
Prior to founding OPEN MINDS, Ms. Oss served as an executive with a nationally managed behavioral health organization, responsible for market development, actuarial analysis, and capitation-based rate setting. She also held a position as vice president of the U.S. risk management and underwriting division of an international insurance company.
Ms. Oss has been the keynote speaker at the conferences of dozens of national associations and has been published in a wide range of professional journals and trade publications. She has provided Congressional and state legislative testimony on issues as diverse as the financial impact of parity and payer medication access policies.
Ms. Oss has led a range of industry research and consultation initiatives, serving as principal investigator on research projects that include the examination of national managed care enrollment and service patterns, development of provider rate structures for government entities, creation of return-on-investment models for technology investments; design of performance-based compensation models within public and private health plans; and analysis of the economic impact of changes in benefit design, adoption of evidence-based practices, and new technologies.

